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F.A.Q.

Questions answered.

Payments & Refunds

We do not require full payment until the date of your event. However, to secure your booking, a $200 deposit is required.

  • Cancellations: All payments (excluding the deposit) are 100% refundable up to 7 days before the event. Cancellations within 7 days of the event are non-refundable.
  • Cancellations by Newybooth: If we need to cancel or leave early, refunds will be provided at our discretion. Factors such as the duration of service, travel time, or equipment damage will be considered.

Postponements & Rescheduling

We’re happy to accommodate reschedules, subject to availability. Any payments made (that have not been refunded) will be applied as credit toward the new date. However, the original invoice due date remains unchanged, and any remaining balance must be paid by that date.

Payment Methods

Once your booking is confirmed, you’ll receive an invoice with our bank details for direct deposit. We also accept card payments if requested, and cash payments at the event.

Our setup and pack-down time is not included in your hire period, ensuring you get the full experience without interruptions.

A trained booth attendant will be present throughout the event to ensure everything runs smoothly and assist your guests in making the most of their photo booth experience.

We’d love to feature your event images! Showcasing real event photos helps us demonstrate our services to future clients. However, we completely respect your privacy – if you’d prefer that we don’t use your images, just let us know, and we’ll be happy to honor your request.
Yes! Our photo booths print two strips of photos in just 10 seconds, so your guests can enjoy their memories instantly.
You and your guests can take unlimited photos throughout the entire hire period!
Absolutely! We use a high-resolution full-frame DSLR cameras—no iPads or webcams! Your photos are then printed using a professional-grade dye-sublimation printer, ensuring the best quality prints available.

We specialize in Open Air Photo Booths – think of it as a mini photo studio with plenty of space for you and all your friends!

Our setup includes:

  • A stylish backdrop
  • Studio lighting for professional-quality photos
  • An interactive touchscreen with live view
  • Instant printing of your photos
  • A friendly booth attendant to assist guests
  • A huge selection of fun props

Unlike traditional enclosed booths, our open-air design encourages inclusivity, allowing everyone to join in the fun – even if they aren’t in the spotlight!

To ensure the best experience, we require:
  • Flat ground for setup
  • Access to power nearby
  • A 2.5m x 2.5m space for the booth and props
  • An indoor or undercover location is preferred for weather protection. If your event is outdoors, we’re happy to discuss options to make it work!

With these requirements, we’ll be all set to deliver a fantastic photo booth experience!

Yes, for your protection! All businesses should have public liability insurance, and we take that seriously. We are insured through Booth Cover, a company that specialises in our type of business. They provide us with both public liability insurance and general property insurance, so you’re covered in case anything happens to our equipment.

You can relax—you have nothing to worry about!

Let's do it!

Want a Photo Booth at your next event? Fill in the form and we'll be in touch to chat.